Consumer Directed Homecare

Are you interested in consumer directed homecare services? Fill out our interest form here

Consumer Directed Personal Services (CDPS) help individuals take control of their household and personal care needs.

With the support of AccessCNY staff, CDPS participants screen, hire, train and supervise their own personal assistants. This model provides individuals the opportunity to truly personalize their care, as they decide upon everything from their care schedule to the tasks their personal assistant complete.

AccessCNY serves as the fiscal intermediary for the program, which is an alternative to a traditional home care agency. Our staff not only handle human resources tasks such as payroll, but we provide support and training to both CDPS participants and personal assistants.  

Frequently Asked Questions (FAQs) for Participants

To participate in CDPS, you must: 

  • Be Medicaid eligible
  • Be eligible for home care services, personal care services, or private duty nursing
  • Require long-term assistance with home or personal care needs
  • Be self-directing or have a designated representative who is willing and competent to assume the roles and responsibilities of the program

Personal assistants can help with a variety of personal care, hygiene, and household tasks such as:

  • Meal prep/feeding
  • Bathing
  • Toileting
  • Dressing
  • Cooking
  • Cleaning
  • Shopping
  • Transportation

Consumer directed care provides many benefits over the traditional home care model. By giving individuals direct control over who is coming into their home, the program helps avoid problems such as language barriers and high turnover rates.

It’s no wonder that research shows that CDPS participants report feeling more satisfied with their quality of care, as well as their quality of life overall!

No! As long as you meet the conditions listed above, you can receive CDPS services at no cost to yourself.

Frequently Asked Questions (FAQs) for Personal Assistants

Almost anyone! Personal assistants can be an adult child, grandchild, friend, or neighbor – anyone except:

  • The participant’s legal spouse
  • The participant’s designated representative
  • The parent of a participant under 21 years old

No! AccessCNY provides a thorough orientation and training which will provide all the information you need.

Yes, as long as all paperwork proving legal status is up to date. 


G. Joseph Gross
Associate Executive Director, Clinical Services and Consumer-Directed Personal Services
Phone: 315-410-3332