Mental Health Family Support

The Family Support and Education Center at AccessCNY provides …

  • Crisis consultation, education, and individualized support and advocacy for the families and concerned friends of persons labelled with schizophrenia, bipolar disorder, clinical depression and other serious mental health diagnoses
  • Services are designed to help caregivers cope with the pain, frustration, bewilderment and stigma that often accompany the mental health issues of their loved ones

A free 12-week course titled “Supportive Family Training” is offered, including discussion of:

  • Information about current medications and research on schizophrenia, depression, bipolar disorder and other serious psychiatric disorders
  • Communication, coping and management skills, and problem-solving techniques
  • Maintaining personal wellness as a family member

Staff are also prepared to offer information about obtaining medical and public assistance entitlements, and assistance with referrals for mental health and therapy treatment.


Sheila LeGacy, Associate Executive Director-Mental Health Services
Director – Family Support & Education
Phone: (315) 218-0880 Fax: (315) 478-3118