heart icon

Consumer Directed Personal Assistance (CDPA)

AccessCNY & PPL: Strengthening CDPAP for You

AccessCNY is excited to be an approved facilitator for the Consumer Directed Personal Assistance Program (CDPAP). The program helps Medicaid eligible people with disabilities, chronic illness or other long-term needs live at home with Personal Assistants (PAs) of their choosing providing help with activities of daily living.

We are partners with the statewide fiscal intermediary, Public Partnerships LLC (PPL), to make sure you receiving the best care from your trusted personal assistants.

AccessCNY is here to help in person or on the phone. For assistance call us at 315-410-3391 or email us at cdpa@accesscny.org. Or visit us at 1603 Court St., Syracuse from 8:00 a.m. – 4:00 p.m. Monday – Friday).


What This Means for You

  • Your eligibility for CDPAP and the services you receive will stay the same.
  • Services to consumers and payments to personal assistants will continue without interruption.
  • We will make sure you continue receiving care and services in the ways that matter to you.

What You Need to Do Now

Consumers

  • Connect with AccessCNY to ensure you are eligible for the service and have an active authorization
  • Complete the necessary forms (online through the PPL@Home system or in-person at AccessCNY)
  • Have your PAs complete the necessary forms and training

Personal Assistants

  • Fill out, sign and submit the necessary forms and documents (online through the PPL@Home system or in-person at AccessCNY.
  • Complete health assessment
  • Complete the necessary PPL trainings

Staying Connected

We are proud to be working with PPL to provide you with the best possible care and support. Please reach out to us at 315-410-3391 or cdpa@accesscny.org with any questions. You can also find more information about PPL and CDPAP at PPL’s website, pplfirst.com/cdpap.

Access More!

Sign up for our email newsletters for information on events, resources and more!




Service Locator icon Services Donate icon Donate Careers icon Careers